BigCommerce has made it easy for anyone to start a store, but in recent years, the company has been preparing for sale. This revelation was made after the new owners purchased 100% of the company, and started to streamline their structure in preparation for an IPO. This is not good news for the BigCommerce users who rely on the tools provided by this website, because they will soon be history.see more
The big problem with BigCommerce is that it was built to cater to small retailers who were just starting out. However, the company has moved into a higher level of business with their scale and capabilities.
In order to save money, they started using cheaper providers of ecommerce platforms that did not have the same features available. This mistake will soon be the end of them as they begin to collapse under their own weight.
Here are 7 reasons why you shouldn’t rely on BigCommerce anymore.
1. The Platform Is Incomplete
One of the biggest issues with BigCommerce is that it is not complete. This means that the tools are limited and the limitations of the platform itself are not fully exposed. As a result, your store will be unable to scale properly, or you will be forced to do a lot of additional work that wasn’t necessary in the past when using another platform. So, if you are looking for something long-term, this might not be what you need.
2. BigCommerce Doesn’t Work Well With The New Payment Protocol
Everyone knows that online safety is a huge concern for BigCommerce. This means your customers are protected from fraud and identity theft in all ways possible, but this comes with a cost – their system doesn’t work with the new payment protocol of SSL / TLS.
As a result, you will be forced to use an SSL certificate that isn’t compatible with the standard protocols that are in use by your payment processor. This will cause problems down the road, so it’s something you’ll want to consider before using this platform.
3. You Can’t Integrate It With Other Tools
With BigCommerce, you will have to live within the boundaries of their platform. This means you will not be able to integrate it with any other tools that are outside of the platform – even if they are from the same owner.
For example, if you want to integrate your website with MailChimp for email marketing, you won’t be able to. The same thing is true for lead management tools and shopping carts as well.
4. BigCommerce Doesn’t Work With Bulk Orders
One of the biggest complaints about BigCommerce is that they don’t support bulk orders – which means you can’t use it with a warehouse or supply chain. This forces users to do all of their storage and shipping through their provider instead of filling up their shipping department with extra workers or adding more people in the warehouse. This is a huge downside that many smaller retailers will not want to deal with.
5. It Is Expensive To Use
The biggest problem with BigCommerce is that it costs a lot to use them. This means you will have to pay more money than you need to, because you are locked into the platform. In addition, they rely on expensive monthly subscriptions and expensive add-ons that aren’t needed at all. So, if you only need a small amount of tools, it’s cheaper to go with another ecommerce provider and save yourself some money.
6. You Might Not Be Able To Get Support
The biggest problem with BigCommerce is that you might not be able to get support. This means when your website goes down because of a technical error, you won’t be able to get the support you need in order to fix it.
The company relies on a large amount of third-party software in order to make their websites work properly, but they often neglect the safety of their customers and won’t respond in a timely manner when there is an issue. This is not something most small business owners will want to deal with.
7. There Are Better Options Out There
BigCommerce has a lot of problems, but you shouldn’t think this is the best ecommerce platform on the market. Instead, you should think about moving to something like Magento or Shopify. These two companies have a lot of benefits that BigCommerce doesn’t have, and they provide better support as well.
This means you can get something that you don’t have to be locked into and that works for your business. Eventually, when BigCommerce goes out of business, there will no longer be premium support for their platform – and it’s unlikely that another company will buy up the assets or assets of their customers.